FAQs
General
At FurFresh Pet Care, we make pet care simple.
Because your pets deserve care that’s safe, organic, and full of love.
We offer a wide range of vet-approved probiotic wellness products designed to support your pet's digestive health and overall well-being.
Each product page includes detailed information about the benefits and recommended use. You can also contact our customer support team for personalized recommendations.
Shipping
Enjoy free shipping on all of our products! From one furparent, to another.
Estimated Delivery Schedule:
2-4 days in Metro Manila
3-7 days in Luzon Provinces
4-7 days in Visayas
5-9 days in Mindanao
5-20 days in Palawan
Currently, we only ship within the Philippines. We're working on expanding our shipping options to serve international customers in the future.
Order Information
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our shipping partner's website.
Orders can be modified or cancelled within 24 hours of placement. Please contact our customer support team as soon as possible to make changes.
We only currently accept Cash-on-Delivery, as it is a way to ensure your money's security. You may opt to not paying if there is an issue about your parcel.
Website Concerns
Reach out to us on the following communication channels to assist you swiftly:
Phone: 09670698382
Email: heyyyfurfresh@gmail.com
Yes, we use industry-standard encryption to protect your personal information. We never share your data with third parties without your consent.
Others
Yes, we offer a 30-day return policy for unopened products. Please contact our customer support team to initiate a return.
Yes, we offer special pricing for bulk orders and wholesale partnerships. Please contact our sales team for more information.